Here is the Scentedoud website's dedicated page, which contains a set of exchange and return terms and conditions, and everyone should review them: The customer has the right to request a modification to the order within 24 hours of the order. He also has the right to exchange within 7 days and return within 3 days only. The store has the right to reject the exchange or return request if the package has been opened and the product has been used. The store also has the right to reject the request if the product is damaged due to misuse. The customer has the right to return the product to the store again in the event of a manufacturing defect. If the product is damaged due to shipping and delivery, the store must send photos of the damage to the product, along with the code number and the purchase invoice. Upon confirmation, the customer will be issued a new product without imposing any shipping and delivery fees for the new product.
